Effective immediately our doors will remain unlocked during business hours from 10 am - 6 pm.
We are asking for both two-legged and four-legged pals to continue
to practice safe social distancing. Staff will be monitoring and
maintaining safe numbers within the facility and will continue with
Check out our NEW hours of operation to better serve you and save more lives!
TUES - SAT 10 AM - 6 PM
SUN - MON Closed
Face masks are mandatory to enter the facility and 6ft social distancing markers are marked within the shelter. Hand sanitizer will be available to citizens and staff will maintain around the clock sterilization of the facility based on CDC guidelines.
We encourage citizens interested in adopting to check our available animals here. To fast track the adoption process pre-adoption applications are available via these links:
We are still highly encouraging pet meet and greets for multiple pet households!
Introducing Adoption Appointments!
Please call the facility to schedule an adoption appointment time and to see if the pet is still available. The pet will be put on a brief hold for the adoption appointment. Adoption fee is $75 which includes sterilization, vaccinations, microchip w/ registration, and a new furever pal.
Walk-ins who wish to see an available pet with a prior adoption appointment may not adopt the pet until the appointment has been serviced. We apologize for any inconvenience this may cause. Walk-ins however may schedule an additional adoption appointment for that pet if the previous adopter falls through or cancels.
If you are needing to surrender a pet not only do we have great resources on our website here to help the possibility of you keeping your pet, but you can also check out rehome.adoptapet.com for additional support. If you are still needing to surrender your pet after reviewing our pet help resources, no worries. We only take surrenders from our three cities (Cedar Hill, DeSoto, & Duncanville). If your pet was adopted from another facility or shelter you may be contractually obliged to return the pet to that adoption facility.
Tri-City is asking that all owners interested in surrendering their pet to first make an appointment. You can schedule an appointment by calling 972-293-7387. Required documents and identification will need to be emailed to email@example.com.
- Pet Personality per surrendered pet Dog Pet Personality | Cat Pet Personality
- Photo of government issued ID
- Photo of pet to be surrendered
- (optional) Pet medical records
If you are unable to find or send over required documentation or identification let our staff know! We will be happy to assist.
If you are missing a lost pet our animal population can be viewed 24/7. We will also take lost reports over the phone. If you have found a pet and wish to hold on to it temporarily you may call in to leave a found report or set up to get the pet scanned for a microchip. Tri-City holds impounded animals for 72 hours for owner reclaim. After 72 hours the pet is evaluated and may be put up for adoption, transferred to another facility, or humanely euthanized.
Think you found your lost friend? Give us a call at 972-293-7387 to assist you.
As supplies are becoming more available for human healthcare providers and emergency responders we are in a position to start doing small amounts of T-N-R on a priority basis. For additional information about community cats click here.
Please email firstname.lastname@example.org or call to inquire about TNR service availability.
If you are feeling ill or showing any symptoms of COVID-19 please stay at home and get better! The health and safety of YOU and our citizens are very important to us!
Need more information or have a question? Please feel free to call us at 972-293-7387 or email email@example.com.
The American Veterinary Medical Association (AVMA) and US Department of Agriculture (USDA) along with the World Health Organization (WHO) and Center for Disease Control (CDC), continue to state there is no evidence that a dog, cat, or other domestic animal can transmit COVID-19 to humans. Out of an abundance of caution, all of these sources recommend thoroughly washing your hands after coming into contact with a pet and to minimize your interaction with domestic animals if you are positive for COVID-19. We are closely monitoring updates from these reliable sources and will continue to keep our citizens informed.